"Your music sucks!"

Hey, how come I here a wide variety of songs in an hour or a half hour of time - why can't there be a theme every hour or even two? Or, why does the/your music suck?

Well, you do, there is, and we don't care if you think the music sucks!

90% of what you hear during automation times (when there is no Live DJ) is at least 3 hours of the same music genre. Occasionally, the other 10% is heard differently - usually during peak CLC network usage times (up to about 6 months ago) - for instance Classical music in the early morning at the top of an hour (on clcradio.org between 6am to 9am, in Lancers however not before 8am) but somewhere midway through any hour becomes a light pop variety of music - not the Classical expected. This glitch is due to many factors - all out of any one person's control. The reason we use light pop is because it is middle-of-the road and shouldn't really jar anyone's sensibilities.

At CLC Radio, the Chief Engineer is continually improving the status of this in everyway humanly possible. Just know that it can happen, it does happen, and will happen occasionally, and you all know this - when it comes to automation.

With Live DJ talent, another solution is always at hand:

The DJ On-Air (or Off, if you prefer) phone number for the studio is 847-543-2929. The staff will not, shall not, and cannot take blame for the music that DJs want to play. While it is in a DJs best interest (to gain audience) to play what the students want to hear (faculty, staff, and administration must understandably wait in line for the privilege of songs desired), you might want to make a request; just call the DJ at 847-543-2929 or just 2929 from your IP. Skype, or a CLC Tan House Phone.

When you are listening to us during Automation hours, you can always make a request through our automated system on this website. ONE SONG AT A TIME and only TWO PER HOUR and each song you choose will play approximately 2 to 4 songs later. Anything else would actually violate DMCA Internet Audio Streaming Regulations. KEEP IN MIND: Our request page has a glitch due to our ISP's insistence of using direct linking of asp.net libraries (which is ludicrous just knowing the basic of ,net programming) rather than releative linking! Whatever. Just don't be fooled off by the error at the pre-load time of the request page, nor the error that says your request didn't "go through" - it did, actually, but due to the above issue, it will just "appear" to be faulty. The request did "go through" and you will hear it shortly, between 3 to 5 songs later.

You can also send us emails regarding any issues you may have with our music choices, but you must keep this in mind: complaints about our website have absolutely no connection with our music programming, and do not confuse the two, please. There are good places within our site to make suggestions or complain about that!

Why, at the top of the hour, do I hear an announcement, then it fades out in the middle?

Short answer: We are aware and we will be fixing it. At least the programmers of the software we use say it is fixable!

Slightly long answer: Most likely the person speaking in the announcement wasn't watching the clock - to keep it at or under 2 minutes, OR the announcements longer than 2 minutes ended up being put in the wrong folder by an actual person - and probably the person speaking that announcement. (We train all our DJs to speak - as well as edit - the announcements; as much as possible)

Sound and songs listed don't always sync up in the various players' text scrollers offered?

Well, kids, and Moms & Dads; the reason? Because there are various players to choose from and each player is governed by servers out of our direct control, due each having a different set of scripts that support/don't support song title streaming at any given time or time frame.

For example: Live365 uses what they call their Nano Servers (so-named because they are LIGHTING fast) that will allow a proprietary stream coming from the originating streaming computer (clcradio's main DJ computer in our case) containing such important text; text that is actually required by the DMCA. Reports of the text are later randomly required by BMI, one of the 3 major Music Publishing Clearing Houses and specifically the one designated to collect royalties, which CLC pays every year. The Nano Servers are only set up to allow updates every 60 seconds (the bare minimum) to every five minutes or so (so far it has been set to their minimum and is completely server-side, therefore we cannot control it), so if you hear a 30 second sponsorship or CLC announcement play, and then hear a song, you might not see the sponsorship listed until 30 seconds after the next song has generated upon 60 seconds. However, it will show in the "Song played" area of the Live365 player in the order of its play along with exactly when it played and for how long it played in reality - not just its listed timing which is really from the MP3 "tag" that must accompany each song once it has played completely (the latter which is required of our automation software as well as the SIN-TV text song title scroller thingy).

Probably our most accurate player is our own ASX player (the type that just launches in most browsers automatically upon visiting our site, but only if your browser is set up to allow popups for our site). This ASX player maintains a fairly close relationship as to what is playing. Not only that, but the quality is higher for our player than what Live365 is willing to give us for free! (This is why we usually reserve some sports broadcasts for the Live365 player, only when there is a competing Live Music concert that we ill cover in a higher quality always).

COMPLAIN? You want to complain, why, just look at these shoes; I've only had them for a week and already the soles have worn through.....

M. Python

All complaints or constructive criticisms must first come to the DJ line, 837-542-2929, then to our Program Director, 847-543-2391. If you get no satisfaction there, you can then call Dan Prowse (GM and Chief Engineer of CLC Radio) in his office at 847-543-2637.

DO NOT CALL AND COMPLAIN ANYWHERE ELSE UNTIL YOU HAVE AT LEAST MADE AN EFFORT TO CONTACT THESE PEOPLE ABOVE. It is not fair to you, us, our managers/supervisors, nor especially the employees and managers of Lancers. The employees and managers of Lancers have little time to deal with what CLC Radio produces as Lancers' and the committee that helps think of ways to improve Lancers' (the Food Service Committee) main concern is making the excellent quality food you are likely to eat there everyday or whether there acoustical control installed on the floor, walls, or ceiling, what lighting they may have, color schema , etc.

Make your complaints or send your compliments and kudos of CLC Radio to CLC Radio staff on the SAME DAY you notice an issue - not weeks later in casual conversation with others. Frankly, we receive about 6 to 10 complaints a YEAR regarding music choices - something that needs no fixing and will fall on deaf ears all the way to the "top" (if you now what I mean, nudge-nudge), and maybe 3 to 6 complaints or less per year of volume control (either too low or a bit too loud - usually "...too low when Lancers is crowded"). These numbers are based upon actual audience participation and eyewitness accounts.

Soon, all complaints will be logged and signed by both parties; if the complaints are to be considered at all credible. "Stacks of complaints" older than 10 days will not ever be considered, so you might as well turn those post-it notes over, and then reuse. All our shows - automated or live - are archived to 10 days officially and 60 days unofficially (for DJ use).